When you engage with Lurn Cuve's floral event services, we collect information that helps us deliver exceptional experiences for your special occasions. This includes basic contact details when you reach out for consultations, event preferences to understand your vision, and venue information to ensure our mobile service arrives perfectly prepared. We also gather feedback after events to continuously improve our offerings.

We operate primarily within Azerbaijan's business environment, but we maintain international standards for data protection. Your information helps us understand regional preferences and seasonal availability, which directly improves the quality of our mobile floral services throughout the area.

You maintain complete control over your personal information at all times. You can request to see exactly what data we have about you, ask us to correct any inaccuracies, or completely remove your information from our systems. We typically respond to such requests within seven business days, though complex requests might take up to two weeks.

We share your information only when absolutely necessary for service delivery. This includes trusted local flower suppliers who help us source the freshest blooms, transportation partners for our mobile service logistics, and payment processors for secure financial transactions. Each of these partners maintains their own privacy protections and can only use your information for the specific services they provide to us.

We never sell your personal information to marketing companies or unrelated third parties. Occasionally, we might mention general trends about event preferences in our business communications, but this information is always anonymized and cannot be traced back to individual clients.

Our approach to data security involves multiple layers of protection. Digital information is stored on encrypted servers with restricted access, and physical documents are kept in locked storage areas. We regularly update our security measures and conduct reviews of who has access to what information within our organization.

Since we operate a mobile floral service, some of your information travels with our team to ensure they can deliver exactly what you've requested. However, we limit this to only essential details and use secure methods for any digital access needed during events.

While Lurn Cuve operates primarily in the Azerbaijan market, we occasionally work with international suppliers or serve clients planning destination events. When your information needs to cross borders for legitimate business purposes, we ensure the receiving parties maintain adequate protection standards and limit access to only what's necessary for the specific service being provided.

Our website uses standard web technologies to improve your browsing experience and help us understand how people interact with our content. This includes basic analytics about which pages are most popular and how long people spend learning about our services, but we focus on overall patterns rather than tracking individual users across the internet.

When you fill out contact forms or request information, we use secure connections to protect your data during transmission. Any files you upload, such as inspiration photos for your event, are stored securely and only accessed by team members directly involved in planning your arrangements.

We respect your communication preferences and try to reach you through your preferred methods. You can always adjust these preferences or opt out of non-essential communications while still receiving important updates about any events you have scheduled with us. Our goal is to provide valuable information about our services without overwhelming your inbox or phone.